In team meetings, we are often so focused on getting through the agenda that we don't notice
the little things, like what is being said. Yet, observing the use of language can give us some insight into the team's health. When I observe a team meeting, it is fun to track how frequently people use "we" and "I." (Tallying this is not just about improving my math skills. Stay with me.😂)
We want to see more “we” than “I.” Here is why:
WE: The use of "we" indicates shared purpose and collective desired outcomes. It shows that folks are not operating in silos and that they are working toward something more significant than "What's in it for me?"
I: On the contrary, the absence of "we" and overuse of "I" may indicate the opposite. Team members might be focused more on their individual successes than on collective ones. People may tune out when they hear a colleague talking in the first-person singular a little too much. It might be a competitive environment.
Here is a comparison:
"I strongly believe that we must start having regular team lunches. I'm convinced this will significantly improve our communication and trust."
OR
"Let's consider having regular team lunches. When we spend time together informally, it boosts our communication and trust. What does everyone think?"
Disclaimer: "I" IS important in determining "who is doing what" as it clarifies who owns the various tasks and is ultimately responsible for their completion.
Ultimately, it is up to all team members, not just the boss, to help the unit operate as a "we."
If you would like a tool to help track “I v. WE” and some other indicators, let me know, and I will be happy to share!